Adverse Event (AE) is any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical drug and which does not necessarily have a causal relationship with this treatment.
What to Report
Identifiable Patient (patient's initials, age gender, date of birth, age group or patient reference number).
Identifiable Reporter (name and all available contact information such as phone, fax, address, and email).
Adverse Event or special situation
Suspect Product (Roche Product)
Roche encourages Healthcare professionals & every individual to report adverse events related to its products through any of the following options:
A Product Complaint is any written or oral information received from a complainant that alleges product quality deficiencies related to Identity, Quality, Safety, Strength, Purity, Reliability, Durability, Effectiveness, or Performance of a product after it has been released and distributed to the commercial market or clinical trial.
When to report
Discoloration of Medicine
Broken/ Missed Needle
Cracked Vial
Empty bubble/blister
Roche encourages Healthcare professionals & every individual to report product complaint related to its products to the following email address: